Need help?

like a catcher blocking the plate, we have you covered!

The quickest way for us to diagnose and address your issue is to open a ticket with our Support team using the form below. Please be as descriptive as possible with your message and upload any photos or files that help explain what you need help with. Many questions can be quickly answered in our FAQ, and some include video help, things like "Where are my instructions?" or "Where is tracking info for my order?" or "My tripod connection is loose"

Also, if you prefer to talk to a live person, believe it or not, we answer phones 24/7 - call us at +1 (800) 444-6789

Remember:

  • The more detailed info, the better
  • We're human, too, so it may take us a minute to respond
  • Addressing your concerns is our main priority
  • Pictures and videos usually result in quicker identification and solution of your problem - attach below or multiples can be emailed to support@maxbp.com 

FREQUENTLY ASKED QUESTIONS

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